Claim rejected or stuck

If a claim is rejected, read the message on the claim status page—it usually points to a mismatch (wrong account, bio code removed too soon, or visibility issues on the source platform).

If verification seems stuck:

• Confirm the bio code is still visible on the live public profile.
• Make sure you are logged into the correct fanmigo account.
• Retry after a short wait in case a scrape or queue delay is still catching up.

When the on-page guidance does not match your situation, use the contact path shown in the product to reach support with your profile slug and the email on the account.