Custom domain DNS troubleshooting
Fix common issues when your custom hostname does not verify or serve the link page.
Last reviewed: 2026-05-07
Checklist:
- CNAME vs A record — Use the record type fanmigo expects. A flattened apex + CNAME-equivalent setup depends on your DNS provider; some call it “CNAME flattening” or ALIAS.
- Proxy/CDN layers — If Cloudflare or another proxy sits in front of the name, confirm it is not overriding TLS or routing in a way that blocks our verification job from seeing the expected target.
- Typo in hostname — The domain in fanmigo must match the public DNS name exactly (including
wwwvs apex). - Status still pending — DNS can take time; after changes, allow up to the TTL plus a short buffer.
If a domain is wedged, operators can reset domain metadata from the admin tools—contact support with your profile slug and hostname.