Refund policy

Refunds are issued only when required by law or when fanmigo operations approves an exception (billing mistake, outage credit, etc.).

Start by emailing support from the address on your creator account with:

• Your profile slug
• The Stripe invoice or charge date
• A short explanation of the issue

Chargebacks create account risk—contact us first so we can fix billing problems without disputes.

This article summarizes policy; the legally binding terms live in your regional Terms / billing agreement linked from the marketing site.